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Customer Service Advocate

Company: VirtualVocations
Location: Dayton
Posted on: October 23, 2024

Job Description:

A company is looking for a Customer Service Advocate to provide support to clients and patients in a remote setting.



Key Responsibilities

Handle inbound and outbound calls while meeting production and quality assurance standards
Assist customers with medical billing questions, financial assistance programs, and payment processing
Mentor new employees and respond to escalated inquiries effectively


Required Qualifications

High School Diploma or equivalent combination of education and relevant experience
Three or more years of customer service support experience in a remote setting
Strong organizational and time-management skills
Able to work independently and as part of a team
Detail-oriented with the ability to follow through on issues to resolution

Keywords: VirtualVocations, Kettering , Customer Service Advocate, Hospitality & Tourism , Dayton, Ohio

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